Information for Patients & Carers

The ODN values the collaboration of patients and their carers to hear of their experiences of critical care and/or major trauma services and continues in its attempts to engage with recovering critically ill and major trauma patients, their families and friends. We are keen to seek their views on what matters to them and what we can do better.

Through holding Patient High Tea Events across the region we have had the opportunity to hear the experiences patients and families had whilst in hospital and following discharge home. The Network recognises the value of these events and is planning more of these over the year; Contact us for further information.
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Get Involved
The Network is committed to working and engaging with patients, carers and the public.  Ensuring that people’s views are heard is important to us for creating and delivering better Critical Care services. Why not get involved in the following ways:
  1. See what other surveys and consultations NHS England are running at the moment
  2. Over the next few months the Network will be developing various approaches to ensure that people’s input can be sought, heard and acted on. We are determined to ensure that people’s voices are at the heart of transforming services.
  3. Contact us directly with your views and feedback

The Network recognises the challenges facing our particular patient group, but aims to ensure that patient and public involvement is at the heart of network activity, it is one powerful means by which our services can be improved in order to meet the needs of our local population.
The input from patients, carers and users is therefore essential to create the user led healthcare system we aspire to achieve. Patient and public involvement also assists in the scrutiny of services through representing people’s views, and provides them with a route to assuring the quality of the services they use.

If you would like to share your experiences of Critical Care services or know more about the friendly and welcoming support groups available across the Lancashire and South Cumbria area, then please contact us. We’d be happy to hear your views about the care received or areas you think could be made better.
Resources
Other Support Services
​There are other sites that can provide information to support patients and relatives after experiencing critical illness or major trauma. below are just some of these. Click on the images below to be directed to their websites >>>
Patient Stories
Through the engagement of past patients sharing their personal accounts of their critical care illness and the impact on their physical and psychological well-being, video clips have been produced and can be viewed by clicking on the videos below.
Alan's Story
Fiona's Story
​​Disclaimer               
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